Privacy Policy

1. Introduction

Shanghai CANMAX Electronic & Mechanical Equipment Co., Ltd. ("CANMAX", "we", "us") respects your privacy. This Privacy Policy explains how we handle personal information when you visit canmaxcn.com, submit inquiries, or communicate with us for commercial purposes.

By using our website or contacting us, you acknowledge this Policy. If you do not agree, please discontinue use of the website and contact us with any questions before sharing personal data.

2. Information We Collect

We may collect: (a) contact details you provide (name, company, email, phone, country, message content); (b) technical data such as IP address, browser type, device information, and pages visited; (c) communication records related to quotes, orders, after-sales, or partnership discussions.

We do not knowingly collect data from children under 16. Product catalog browsing generally does not require account registration.

3. How We Use Information

We use personal information to respond to inquiries, provide quotations, arrange logistics and documentation, improve website performance, prevent fraud or abuse, comply with applicable laws, and maintain customer relationships.

We do not sell your personal information. Marketing messages, if any, will be sent only where permitted by law and with appropriate opt-out options.

4. International Transfers

CANMAX operates from China and serves clients globally. Your information may be processed in China or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards when data crosses borders.

5. Retention

We retain information only as long as necessary for the purposes described above, including legal, tax, and trade compliance requirements. Inquiry records may be kept for a reasonable period to support ongoing projects and warranty obligations.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to withdraw consent where processing is consent-based.

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe subject to applicable law.

7. Contact Us

For privacy-related requests, email canmaxgd@canmaxcn.com or use the contact details on our Contact page. Postal address: No. 81, Changzhu Road, Economic and Technological Development Zone, Xuzhou, Jiangsu, China, 221132.